How can we help?
How can we help?
Pick a guide below, or submit a ticket and our team will help.
Embedded Files
Get Help & Your Account
Get Help & Your Account
Submit a ticket, manage your password and sign-in, and stay safe from phishing.
Quick Fixes
Quick Fixes
Step-by-step help for the problems we hear about most.
Computers, Printers & Wi-Fi
Computers, Printers & Wi-Fi
Install apps and printers, set up your workspace, and get connected.
Phones & Meetings
Phones & Meetings
RingCentral, desk phones, Zoom, and conference room A/V.
Buildings & Safety
Buildings & Safety
Cameras, door access, paging, and room booking.
Microsoft 365 & Google
Microsoft 365 & Google
Email, files, and collaboration tools.
Classroom & Creative Tools
Classroom & Creative Tools
Classroom management, student accounts, and creative apps.
AI Tools
AI Tools
District-approved AI assistants for staff and students.
Still need help?
Still need help?
Before you submit a ticket, try these quick fixes. For step-by-step help with your browser, see Clear Browser Cache.
Contact the Help Desk
Contact the Help Desk
Didn't find what you need? Submit a ticket in the Service Portal, email support@swmitech.org, or call 269-250-9280 for urgent issues. New to the portal? See how to use the Service Desk.
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