Creating a co-recipient of your voicemail
Creating a co-recipient of your voicemail
Instructions on setting up a shared voicemail box
Instructions on setting up a shared voicemail box
Shared voicemail lets coworkers you choose receive your voicemails too. It's great for a main office line or a team that covers for each other. Anyone you add can listen to, save, or delete the messages, so agree as a team on who follows up.
Open the RingCentral app.
Select Settings at the bottom-left.
Select Voicemail.
Select Shared voicemail, then select Add recipients.
Search for each person you want to add and check the box next to their name. You can add up to 15 people.
Save your changes. The people you added now receive your voicemails.
In Settings > Voicemail > Shared voicemail, open the Sharing with me tab to see whose voicemail you receive.
Questions about your phone or voicemail? Submit a support ticket.