For teachers with a classroom sound system. If your wearable or handheld classroom microphone is dead, too quiet, beeping, or picking up another room, start with the checks below. Battery swaps and re-pairing are done by our technicians.
Set the mic all the way down in its charger. It needs to sit fully in the slot to charge.
Watch the charging light. If it does not change when you seat the mic, reseat it or try another slot.
Charge it overnight before you decide it is broken.
Still dying early? Mic batteries wear out over time. Submit a ticket and a technician will replace the battery or the charger.
Check that the mic is turned on and not muted.
Turn up the volume on the mic first, then the wall panel or amplifier.
Do not turn everything all the way up. Too much volume makes the speakers squeal. If it is still too quiet, we can adjust the system for your room.
Each mic is paired to the receiver in one room. When a mic loses that pairing, it can beep, cut out, or pick up the room next door. Re-pairing is done by a technician, so submit a ticket.
Building and room number
What is happening: dead, short battery, too quiet, beeping, cutting out, or hearing another room
How many mics are in the room and which one has the problem
Submit a ticket at support.swmitech.org or call the Help Desk at 269-250-9280.
Last updated October 2026. Maintained by SW MiTech.
