Why should I change my password?
Other people may know the password you were given when your account was set up. Changing it makes sure you are the only one who can sign in as you.
I forgot my password. What do I do?
Go to aka.ms/sspr and verify with the Microsoft Authenticator app. If you have not set up Authenticator, call the Help Desk at 269-250-9280. We will confirm your identity and reset it.
It says my new password doesn't meet the requirements.
Check the list in Pick a strong password above. Making it longer or adding a special character usually fixes it.
Does this change my Google password too?
Yes, if your Google sign-in sends you to a Microsoft sign-in page. Use your new password there. Not sure? Submit a ticket and we will check.
Submit a ticket at support.swmitech.org. If you are locked out, call the Help Desk at 269-250-9280.
Last updated October 2026. Maintained by SW MiTech Systems Infrastructure.