Access, approval, termination, restrictions, lost stolen badges, your badge no longer works or badge reader issues. Please submit a technology Help Desk Ticket.
Yearly Calendar - Once a year, the Network team sets the door schedule for the year. This to make sure doors are opened or closed at the appropriate times (vacation schedules and days off, yearly meetings, conferences).
Door Schedule Overrides (Overriding the Day-to-Day Schedule) - Any door schedule overrides are handled by the Facilities team. When you need a door scheduled open, please submit an FMX maintenance ticket.
Last-minute emergency door scheduled open request (after hours). Contact the Maintenance Manager Scott Taylor.
When you need to schedule a door open:
1. Fill out an FMX maintenance request.
2. We need the following information. Event Title, specific door/s, and the specific time/s you would like that door open from.
3. If the times requested fit within the security parameters, we will schedule the request. If there is an issue, we will reach out to you to work out the details.
Example of request details. - We are hosting district operations meeting at the Service Center on June 1, 2023, from 6:00 pm- 9:00 pm. Please schedule the main level front entrance door to be open from 5:45 pm-- 6:15 pm. (in this example, I only wanted the door open 15 minutes before and after the scheduled start time).
Door PIN Requests - Any door PIN requests are handled by the Facilities team. Please submit an FMX maintenance ticket. Your PIN will be provided and will only work for the allotted time.
When you need to request a door PIN:
1. Fill out an FMX maintenance request.
2. We need the following information. Event Title and the specific time/s you would need access.
3. If the times requested fit within the security parameters, we will schedule the request. If there is an issue, we will reach out to you to work out the details.
Example of request details. - We are hosting district operations meeting at the Service Center on June 1, 2023, from 6:00 pm- 9:00 pm.
Weather/utility-related building closures door schedule - Maintenance Manager.